Clear communication is critical during video conferencing calls, especially for remote teams and businesses relying on virtual meetings. However, audio issues like low sound quality, echoing, or background noise can disrupt collaboration and productivity.
This guide outlines effective solutions to tackle common audio problems in video conferencing calls. By the end, you’ll have actionable tips to ensure every meeting runs smoothly, plus recommendations for the best audio equipment from VDO Communications to upgrade your setup.
Troubleshooting Common Audio Issues
1. Low Sound Quality
Low sound quality is among the most frustrating problems during virtual meetings. This can be caused by poor internet connectivity, outdated equipment, or improper audio settings.
How to Fix It:
- Check Your Network Connection: Ensure you’re using a stable, high-speed internet connection, preferably via Ethernet for optimal performance.
- Adjust Microphone or Speaker Settings: Go into your video conferencing platform’s audio settings and test your microphone and speakers to optimize their performance.
- Upgrade Your Equipment: Older devices often struggle with sound quality. Invest in a reliable headset, like the Plantronics Savi W740 from VDO Communications, which is specifically designed for clear communication in professional environments.
2. Echoing and Feedback
Echoing is another frequent problem that occurs when microphones pick up speaker output. It’s distracting and can make communication challenging.
How to Fix It:
- Use Headphones: Switching from speakers to headphones can eliminate echo entirely. Consider high-quality options such as the Konftel Ego, a compact audio device ideal for business use.
- Mute When Not Speaking: Encourage meeting participants to mute themselves when they’re not speaking to minimize audio interference.
- Adjust Microphone Position: Keep your microphone at a reasonable distance from speakers to prevent feedback loops.
3. Background Noise
Background noise—whether it’s barking dogs, clattering keyboards, or noisy neighbors—can be disruptive during meetings.
How to Fix It:
- Enable Noise Cancelling Features in Apps: Many platforms, such as Zoom and Microsoft Teams, offer built-in noise suppression settings. Make sure they’re enabled before joining a call.
- Invest in Noise-Canceling Headsets: Devices like the Plantronics Savi W420-M from VDO Communications come with advanced noise-canceling features, helping to block out unwanted distractions.
- Choose a Quiet Space: Establish a designated workspace away from noisy areas to minimize disruptions.
4. Microphone Not Working Properly
Sometimes, your microphone may stop working during a call. This can be due to incorrect driver installations or hardware issues.
How to Fix It:
- Test Your Microphone: Use your computer or conferencing app’s audio settings to test if your microphone is picking up sound.
- Update Drivers: Ensure your audio drivers are up to date. Check your computer’s settings or visit your microphone manufacturer’s website.
- Swap Your Device: If the problem persists, switch to a new microphone or headset, like the Encore Pro HW710, designed for high-performance communication.
5. Participants Can’t Hear You Clearly
If others cannot hear you clearly, it may mean your microphone sensitivity is too low, or hardware issues are present.
How to Fix It:
- Adjust Microphone Input Volume: Increase your microphone’s volume in your device’s or app’s settings.
- Avoid Using Built-in Microphones: Laptops often have subpar built-in microphones. For improved clarity, use an external microphone or a professional-grade headset.
- Replace Faulty Gear: Consider investing in robust solutions like the Konftel 300 Wx Conference Phone for team settings, ensuring everyone hears you loud and clear.
Preventive Measures for Crystal-Clear Calls
Solving audio issues is important, but prevention is better. Here are some best practices to ensure smooth audio experiences in future meetings.
1. Regularly Test Your Setup
Test your audio and visuals before every call. Most conferencing platforms have a “Test Audio” feature to check your microphone and speakers.
2. Use High-Quality Equipment
Avoid relying on default equipment like laptop microphones. Premium tools such as wireless headsets or conference phones from VDO Communications can dramatically improve call quality.
3. Keep Software Updated
Ensure your video conferencing software and operating system are up to date. Updates often fix bugs and improve performance for smoother virtual meetings.
4. Educate Team Members
Share these tips with others in your organization. Conduct training sessions to ensure everyone knows how to manage common troubleshooting steps and optimize their setup.
When It’s Time to Upgrade
Investing in better audio and conferencing equipment can make a significant difference. Whether it’s noise-canceling headsets or advanced conference phones, the right tools can enhance communication and make every meeting more productive.
At VDO Communications, we offer a wide range of options tailored to suit both home and office environments. Explore products such as the Plantronics Voyager Legend Bluetooth Headset or the Poly Savi 8245 UC Wireless Headset, designed to provide unparalleled audio clarity.
Elevate Your Meetings with the Right Setup
Smooth communication is the backbone of successful meetings, and audio issues can no longer be an excuse for disruption. By addressing common problems, implementing preventive measures, and upgrading your equipment, you can create a professional and seamless virtual meeting experience.
Explore VDO Communications’ premium selection of headsets and conference solutions here to take your calls to the next level.